Enterprise Social Networking v Unified Communications
I have to concede that enterprise social networking (eSN) has been around for a very long time. In fact, it has been around so long that it has only recently been identified as social networking. In the not-so-distant past eSN was called unified communications and collaboration.
Social Networking - What is the Business Value?
Social networking has become widely adopted in the consumer and personal market place, but has not gotten the anticipated traction in the business world. I’ve been mulling over this market dilemma for a long time and have developed some ideas to explain the lagging business adoption.
Channel partners looking at unified communications
The market for hosted and managed Unified Communications is hot--and VAR's can't afford to ignore it. This is a service that is coming on strong, with several offerings making a big splash this year. Unlike the shrinking margins afforded by traditional software and hardware sales, unified communications offerings can deliver greater profits for partners.
Unified Communications in the Channel
Unified Messaging holds a great deal of promise in terms of convenience. Imagine being able to click on an icon for a colleague on your computer screen, and then see a range of options for communicating with that individual. Are they in the office? You would automatically ring up their office number. At home? Doesn’t matter, your UM system would ring up their home instead. In the car in between? Ring the mobile. On the beach in Thailand? Well, you might be out of luck there.
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